RESERVATIONREWARDS Update
I get more comments and visits to my Webloyalty AKA Reservation Rewards is a Scam blog entry than almost anything else I’ve written. Since the entry was posted in December, it’s received over 300 comments, and nearly 20,000 hits from nearly 5,000 unique visitors. The short version is that this affinity program signs people up for a “rewards” program where they pay $9 per month in return for discounts on other purchases. The problem is that most people (including myself) never realized they signed up for anything until they notice the charge on their credit card bill, and I’m sure many more never notice the monthly charge at all. The company probably figured $9 was just below what would catch the attention of most people when they glance at their bill.
This comment from Marshall posted yesterday is probably the most useful one so far, so I wanted to highlight it here:
Same experience here, for the most part. One difference, however, I would recommend that if we really want to stop these guys we take a different approach to getting our money back. When they give you a refund of $9.00, it costs them $9.00, which they originally stole from you. There is no further damage to them. When you dispute the charge with your bank or cc issuer, they lose the $9.00 immediately, and are charged approximately $25.00 by their merchant processor for a chargeback fee. If their chargeback volume exceeds 1%, they will most likely have their merchant account shut down or suspended. This means they may not charge other people in the future and will likely go out of business. It should take about the same amount of time and effort for you, but could “put the hurt” on these scam artists. Just because they work with large companies, does not mean they are reputable, and you just mis-understood. I own a credit card processing company, and I know for a fact that I never agreed to the charges. Also, I went back to www.deepdiscountdvd.com and went through the steps of purchasing from them. The discount offer does not tell you anything about the charges or the membership at all. They are violating Visa/MC regulations, as well as perpetrating fraudulent transactions. Please dispute the transaction at your bank or cc company, instead of getting the refund. If your bank or cc company takes too long, or won’t reverse the charges, then you can always call back for your refund later.
It seems to me the other vital part of reining in this company is putting pressure on their affiliates, e.g., Columbia House, half.com, Fandago, and others. I can’t understand how these relatively reputable Internet businesses would agree to this arrangement.
Tori Jan 28
I just called my bank to reverse the charges of the notorious WLI $9 charge. No problem. I hope WLI enjoys eating the $25 processing fee.
Jo & Bob Jan 28
Receive two $9 charges on credit card statement before noticing. Bank would not reverse charges because it was under $10. What a scam !!! Our problem came through the purchase of a radio from E-Cost. E-Cost gave or sold our credit card number through a discount coupon that popped up but was not clicked by us. E-Cost is as much if not more responsible because this was supposedly a secure sight. Do not buy anything from E-Cost - WARNING.
Anonymous Jan 28
JOEDOAKS40@YAHOO.COM Jan 28
Thankgoodness for Google and Adam Rosi-Kessel’s blog. I agreed to NOTHING and got charged!! If I did what they did, I would be in Jail. WHERE THEY SHOULD BE !!
Catherine Jan 28
I also just realized that I have been ripped off for the past two months, if you want to see a report on them its on the Connecticut Better Business bureau.
http://www.connecticut.bbb.org/commonreport.html?compid=77000102. My credit card company wont dispute the charges, so I will have to go through the company for a refund. Scammers!
Jason Jan 28
My wife and I found a charge on our account and from reading about these guys it looks as if they got our card number from 1-800-flowers so I think we should boycott the companies that provide these crooks with our info. We just informed our Credit Union so hopefully it gets resolved.
Francis Bales Jan 28
I found out when I made an order from batteries.com my credit card number was given to Reservation Rewards for a membership I did not authorize.
Christian Volk Jan 28
1sexynight.com (lingerie) got me with this scam. I called Tor, the manager, and he claimed he knew nothing of it. I can’t believe I’m the first to complain…
Jim Potts Jan 28
I just had another run in with them. I filed a complaint with the attorney general Chase would not reverse charges. I will make Chase and reservationrewards my pet project. I will file in claims court damages.
KATHY O’CONNOR Jan 28
AFTER MONTHS OF RAQCKING MU BRAIN OVER WHAT THESE WLI $9.00 AND $10.00 CHARGES WERE I FOUND MY WAY TO THIS SITE. NEEDLESS TO SAY I AM A BIT EMBARASSED THAT I LET THESE CHARGES GO FOR THE LAST 7 MOUNTHS! $123.00 LATER I AM SENDING THESE CHARGES TO THE BANK IN HOPES THEY WILL REIMBURSE ME. I HAVE NEVER AGREED TO SIGN UP FOR THIS WLI RESERVATIONS OR DISCOUNT SHOPPER. I HAVE NEVER RECEIVED ANY STATEMENT OR REPORT FROM THESE SO CALLED PROGRAMS THAT I HAVE BEEN CHARGED FOR. STILL NOT SURE HOW THEY GOT MY INFORMATION SAW CLASSMATES.COM AND 1-800-FLOWERS LISTED IN OTHER VICTIMS STATEMENTS I HAVE USED BOTH IN THE PAST. THANK YOU ALL FOR THE HELP AND INFORMATION OTHERWISE WHO KNOWS HOW LONG I WOUDL HAVE THOUGHT THIS MAY HAVE BEEN SOMETHING I “REALLY” SIGNED UP FOR. HOWEVER, I SEE JIM POTTS DID NOT HAVE LUCK WITH CHASE BANK SO I MAY HAVE SOME ISSUES THERE, BUT IF CHASE BANK DOES NOT VALUE MY ACCOUNT THEN I CAN ALWAYS SWITCH TO A BANK THAT WILL.
Taylor Jan 28
My husband and I have just had a run in with this bogus company. I spoke with a customer service rep, and she was too willing to refund us without hearing my complaint. That was the first red flag. Then she mentioned that we made the purchase when we booked our flight through cheapseats. Another red flag. I called cheapseats and would you believe they’ve never heard of reservation rewards. Whatever! These discount ticket companies have partnerships with Reservation Rewards, and when you make a purchase on their site, Reservation Rewards steals your information. I just wish I had contacted my bank before contacting them.
Joe Williams Jan 28
I just today found the $10 charge on my credit card. Never saw anything asking me to sign up for this. I called the company and they stated my name or email address was not in the system so how did they sign me up with my credit card but not my name or email. Nice. The only website I have used that they are affiliated with is amazon.com. I will try to have the charges reversed through my bank.
Golden Jan 28
Just found the charge on a credit card that I rarely use. I have recently used batteries.com as someone else mentioned, so I wonder if it was them. I have also pursued the credit from my cc company instead of WLI. This is theft.
Scammer Hater Jan 28
Dont go to fandango to buy tickets, Reservation rewards is a little thing they add on to there with some stupid promotional offer they have and it gets attached to ur credit card without agreeing to anyhting. One of the many scams with internet purchases.
Barbara B Jan 28
18 July 2006
Well, seems I am a year behind the rest of you. I just decided to check out what this $9 charge on my credit card was all about, googled, found this blog, and promptly went to my bank to file “fraudulent use of credit card” form. I also called the WLI-ReservationRewards.co and they told me I signed up for it with a purchase from Lillian Vernon. Wow! Never saw it or fine print or anything. Went back to Lillian Vernon website, and still don’t see how they can justify sending my credit card details to ReservationRewards. I filled in an email form to tell LVernon that I will not do business with them again because of this. Maybe emailing that form has signed me up again!
Liz M. Jan 28
August 3, 2006
I also got hit by the scam using Fandango. I just called Reservation Rewards customer service to get the $10 charge taken off my credit card, we’ll see how quickly that happens. I just can’t believe that what they’re doing isn’t illegal!!
Joanna Jan 28
Got a $10 charge on my statement this month, I have no idea where it came from and I know I did not authorize any bogus $10 monthly charge. I am sending a dispute form into my bank today. I’m so glad this blog is one of the first things that came up when I googled this company! Thank you!
Nate Jan 28
Is this something a Class Action lawyer could look into?
Nate Jan 28
Is this something a Class Action lawyer could look into?
Anonymous Jan 28
I apparently got the same problem as everyone else on here along with thousands of other victims. I had noticed a $10 charge from this punk bitch company WLIReservationrewards.co, then looked on my previous statements and realized this is the 3rd charge. I immediately looked this company up through the internet and found many more people who had the same thing happen to them for years and years now. How long does this have to go on??? Maybe until the president or someone of great importance gets these charges, because it seems like no one is doing anything about it for just regular people like us. Definately not going to take this sitting down, anyone got something good for me to throw at this bull$ht company’s window?? Well hopefully I get this resolved in a quick and accurate manner.
Senna Jan 28
My comment ^
Dawn Jan 28
September 8, 2006 My account was charged 10.00 from WLI*RESERVATIONREWARDS.CO. I tried to call 2 different numbers that my bank gave me and neither of them were any good, my bank is fighting the charges but I am wondering if there is any way to get a hold of them inperson.
Fernan Jan 28
My card was also charged for $10.00 by this bogus company which I do not understand how they have got my credit card number to charge with in the first place.
Peter Blaikie Jan 28
Another person scammed. I should watch my statements more closely.
I called the 800 number but a message came on said they were having phone problems.
I went to my bank to dispute the charges. They called and got someone who said they would refund the entire amount of money to my CC in 3-5 days.
I think an earlier person was correct. They do not want to be charged $25 for every dispute entered against them.
Call the 800 number and press 0 (zero) to get to a real person. Good Luck.
Carl Jan 28
I noticed a $10 charge on my account from this same company WLI*Reveservationreward, after goggling the name I found all these consumer website with many more stories of people being signed up for this service without their approval. One of the comments had their Phone number 800 732-7031, if you call this number and wait to speak to a live person, instead of a recording they will cancel your account and refund your credit card account. (this happen to us as a result of order items from the lillian Veron website!)
Steve W Jan 28
10/14/06
On one hand I’m glad I’m not the only one out there. Just noticed this was the third month in a row I was charged $10. Always on the 3rd of the month. But this is what I saw from another site…I think we should ALL do this:
=================
“And if you really want to stick it to them, call their 1-800 number a thousand times and leave the phone off the hook to drive up their long distance phone charges. Here’s their company phone number list:
Reservation Rewards: 1-800-732-7031
Shopper Discounts & Rewards: 1-800-889-8776
Travel Values Plus: 1-800-890-4892
Buyer Assurance: 1-800-890-4895
Wallet Shield: 1-800-250-6037
And if you’re a spammer scraping for e-mail addresses off of websites, here’s a tasty morcel for you too:
info@webloyalty.com
hr@webloyalty.com
bizdev@webloyalty.com
customerservice@webloyalty.com “
============================
If anyone is taking these assf^cks to court, let me know. I’d love to join you if you’re on the east coast.
Steve W Jan 28
Check this out…
http://www.boston.com/business/articles/2006/09/12/suitsaysonlinemarketerran_scam/
Jeff Jan 28
Bastards got me too through batteries.com. Last time I’ll be using them.
Amanda Jan 28
same as jeff!
Marie Fairchild Jan 28
October 2006 I placed an order with fragrance.net.com and this is how I ended up being ripped off from ReservationRewards. $9.00 has been charged to my credit card since April—Dah, neither my husband nor I noticed it until this month. How can their scam be stopped?
Rebecca Jan 28
I also just found these charges on my account and I am glad I googled to find out what the heck it was. I also had this problem from ConsumerReports and they already had a class action lawsuit against them. I can’t believe it and I guess I won’t be buying anything off the internet anymore.
Rebecca Jan 28
Here is an update called the company and pressed 0 as stated was actually able to talk to some who said I signed up through classmates.com. They said that they do make their offers as clear as possible to which I said I don’t think so and that I did turn them into my bank for credit card fraud. The woman hung up on me but after I called right back found out that she did make a $10 credit back to my account and I said oh noooo its $30 and that lady was actually really nice and credited another $20 to my account. I am tired of people scamming on the internet and that’s it I am going to throughly investigate anything before I buy again.
Xihua Jan 28
These Wli pigs got my credit card info through A1book.com，do not buy book there any more!
Yvonne Jan 28
Glad you are here. I got scammed for $10/month since September. As many of you have said–I didn’t sign up for anything. I disputed all three charges. I hope they do get charged $25 a pop. I thought I was being careful, too. How do you find out which company gave them the credit card number?
henri Jan 28
they charged me 10$ this month. I had never heard of them before as I live in Europe. Called my CC cy, hard to get because of time difference. I hope they will charge them the 25$ on top of my reimbursement.
Your Blog is a neat idea.
Lisa Jan 28
Thank God for Google, which led my husband and me to this site. The only thing we’ve done online was update my husband’s classmates.com membership. We’re going to contact the cc to have future charges blocked AND classmates.com to cancel both of our memberships as well as refund our membership fees (we’ll see how that one goes). This is EXACTLY why we will never purchase a thing over the interent…
Eric Jan 28
If you call ReservationRewards at 1-800-732-7031 and punch in the membership number they email you after you get signed up they will tell you how you got signed up. In my case it was Lillian Vernon.
I plan on writing a letter to the Lillian Vernon CEO to express my displeasure with the behavior of his company:
Michael D. Muoio
President and CEO
Lillian Vernon Corporation
2600 International Parkway
Virginia Beach, VA 23452
Eric Jan 28
If you call ReservationRewards at 1-800-732-7031 and punch in the membership number they email you after you get signed up they will tell you how you got signed up. In my case it was Lillian Vernon.
I plan on writing a letter to the Lillian Vernon CEO to express my displeasure with the behavior of his company:
Michael D. Muoio
President and CEO
Lillian Vernon Corporation
2600 International Parkway
Virginia Beach, VA 23452
Richard__NJ Jan 28
I check my cc bills online constantly and I noticed a charge for $10.00 from ReservationsRewards. The transaction date was Dec. 25th. No clue to who they were , I googled the name and found this web-site. I am very surprised that the government hasn’t cracked down on these scam artists. I disputed the charge with my cc co. and filed a complaint with the BBB about their business practices. What they need is for the FBI to get involved and arrest all of them , not some lawyers filing a class-action lawsuit where the money reaped from us will go from ResevationRewards bank accounts to the lawers bank accounts and all we poor saps get is the satifaction that justice was done.
Mac Jan 28
Add another target to the list…me. I got screwed into this scam by ordering a three dollar hat pin from The Blackhorse Association web page. What a crock! Like everyone else, once I got sideways with the guy on the phone, he folded. Now…I wonder if I will get all of my $9 dollar payments back. These guys at Reservation Rewards need to be dealt with quickly in a harsh and viscous way.
Mark Jan 28
Add another target 9/2006. I have been charged $10 per month for the last 5 months! These guys are rip off artists. I’m calling tomorrow for a refund!! What a joke. I’ll be more careful shopping online from now on.
Ovi Feb 5
This is not fair at all.
Two months of $12 charge.. It seems like they are making their charges bigger. I will talk to my bank tomorrow and I will start a website dedicated to this cause, getting rid of these world-wide profiters for good.
I believe some of the television stations could really help, and maybe a lawyer or two like it has been mentioned before.
Considering the number of people that have been fraudulently charged by this company, they made millions so far.
The only site one that I used that is included in the list of affiliates is TIGERDIRECT.COM. I was just going to buy a few thousands worth of computer parts from them. Now, NO deal. I will write them and let them know. I hope they are happy with their affiliates.
Thank You kindly, and I will post up the website as soon as it’s ready.
Ovi
Michael McNett Feb 5
Please go to McAffees site advisor. http://www.siteadvisor.com (its free) Please post your concerns not just about reservation rewards but about their affiliates. There are plenty of us to change their status from Green to Red.
I have already hit Lillian Vernon. Please do the same.
kathy graves Feb 16
I just looked at my bank statement and found that I was charged $10 by RESERVATIONAWARDS. I called their 800 # and was told I was enrolled when I ordered flowers online through a local florist. What a rip off!!!! Thanks for this site.
kathy graves Feb 16
I just looked at my bank statement and found that I was charged $10 by RESERVATIONAWARDS. I called their 800 # and was told I was enrolled when I ordered flowers online through a local florist. What a rip off!!!! Thanks for this site.
Lance S Mar 7
3 months and $30.00 later I decided to find out what the heck was hitting our CC each month. A call to our bank and then to WLI got the membership cancelled and the $30 reimbursed (hopefully). Since WLI said it came through AllPosters where I made just one order, I just emailed AllPosters stating I’ll be no longer ordering from them.
Jason Mar 14
Well after a couple months of $10 charges I decided to follow up. Googling led me here so that at least made me realize I wasn’t that crazy. I called the 800 number on my statement and was told that I was enrolled in RR after purchasing through FTD.com. Ummm…thanks for the heads up….
Kelly Apr 11
yep - fandango.com $10 charge for 15 months - feel so stupid. went through my bank fraud services and they called on my behalf and we disputed the charge. They offered a full refund. I’m suprsided at the outcome. The fraud guy says he gets 2-3 calls a day about this company alone. I alerted my local media to tell them to warn consumers about this company. That contacting through your bank cause the bank refund charges for complaints are is logged through visa - the more complaints they get Visa/Mastercard will be forced to revoke the credit card privelage from this company. It could have been so much worse. Thanks for the info.
GR8ParkerGirl Apr 20
ReservationsRewards AND ShopperDiscount are “managed” by the same company and the charges occurred through a signup on Classmates. $10 for EACH company, so a total of $20.00 more than one month after I signed up at Classmates. What a complete ripoff and Classmates is who should be shot. This is completely unacceptable from what is considered a “reputable” firm. When I called each of the 800#’s ReservationRewards (800-732-7031) and ShopperDiscount (800-889-8776) I first canceled the membership through their IVR. I then called back both of them and pressed 3 to get to a Customer Service Representative. Of course, they have a script to help “explain” what all is included. I immediately cut them off, stated I wanted the money returned immediately and to ask for the Transaction ID and that I would listen to NOTHING ELSE. I received both Transaction ID’s and do believe they are right as they are only off by 2 digits so I do believe this should take care of it. But definitely keep checking your statements to ensure you get your credit and they don’t continue to charge you. WHAT A COMPLETE FRAUD! If someone knows who we can complain to, please let us know. Otherwise, EVERYONE, boycott CLASSMATES.COM. The joy of getting back in touch with old friends is completely shattered by this ridiculous scam. I just don’t think it’s worth it!
kelly kitchekeg Apr 26
computer geeks gave my number as well this is a scam company that should be reported to the ftc
John Dworske May 9
My credit card was charged 10.00 after my boyfriend visited fandango.com to buy movie tickets. I have contacted my CC company and hopefully will be refunded the 10 bucks.
Bastards.
Thanks, John Dwroske
Luigi May 16
I, too, have become a victim of this company and Gevalia.com to whom I gave my CC info. Apparently, there is some innocuous wording in Gevalia’s Privacy Policy that, somehow, allows: “Any information you provide is downloaded off of the (their?) web server to a “secure system” (my quotes) and is maintained there. Changes to your information online may only occur after a customer has logged in with their registered user name and password.” There appear to be 2 elements to this scheme: 1. Gevalia (or any other vendor) may have some grounds to transfer CC info to allow another “partner” access after you click onto their link; and 2. Once you REGISTER with this “partner” by logging in with your user name (which happens to be your Email Address) and password, their “Offer and Billing Details” includes CC info (from Gevalia/any vendor) which you agree is OK to use once you “agreed” to their Terms and Conditions when you completed the registration. I think these are critical elements to this scheme which, supposedly, may be legal but totally devious.
Janice May 16
I too have been a victim of this unethical practise. I ordered flowers from an FTD affiliate online. Much to my chagrin I was billed $12 a month for reservationrewards!! Visa was very helpful and reversed the charges that were billed for 2 months. I had to call the phone number and cancel what I didn’t know I had signed up for.
Apparently they told Visa that I signed up in order to get a $25 gift certificate. Yah right, I’d give you $144 a year for a crummy $25 certificate I would most likely never use.
Joyce May 22
Well I see that I am not alone in this, I wish I would have seen this Info. a bitt sooner , but now just a bit wiser and pissed off ! Well I noticed first on May 10, 2007 they had a pending charge I called about it and my bank said they had no more info. at that time that I should wait another day or so and more Info. would be available, so I made acopy of it on my online bank account and left it at that. The next day I checked it was gone. I went online to check my bank Info. for my account status today 5/22/07 and there it was WLIReservationrewards. and said this time the charge went through, so I called my bank they said to call the # on my account Info., so I did and I said I want to know why my account was charged $ 10.00 from there Co. and the lady said ” oh well somebody from your home computer had to have put in the bank account Info. and went on to say that I did this through another website- LIMOGE”S Jewelry-, thats the only way we would have done this,I disagreed totally I never signed up for- reservationrewards- but I do remember seeing them on that site and somehow they must be affiliated, anyway she said they would credit my account and it would take about 3-5 bussiness days. Same story I been reading from everyone else, I wonder?????? are they just hacking into these sites and these sites are getting the brunt of it because of WLIReservationrewards/Webloyalty. Who know’s, but I don’t intend to stop here! I have reported them to my bank and will provide lots of info. from these sites and I have contacted my Internet provider as well as FTC for fraud and I will contact local papers and News station. They will be sorry the scewed with me !!!
Thank you for letting me vent and add my comments to your site ….
Joyce / Manchester NH
philip Jun 4
hi like all of u i am having the same trouble to, is i called up my bank and am reversing ever chagre thay send me. i hope thay love the $25 reversal fee thay will get ever month :> hehehe
Peter Chan Jul 15
Just found out I got scammed too for the first time. I used TigerDirect once and noticed that other victims have used Tigerdirect too. I have sent a report to Canadian Consumers Association to ask them to publicise this fraudulent outfit as well as named Tigerdirect as being involved. I am emiling the Canadian National Newspaers too so to alert any potential victims.
Adriana M Rivero Jul 27
I don not know what I should do about it.Please Help me because I did not buy or authorize this and now I have been charged $10.
Ethan Dec 10
Canada : $12/month by F$#%!!! WLI Reservation rewards!!! I hope they will be prosecuted to the full extend of the law!!!!!!!!VISA refund my money and I got a new VISA card. They will investigated by Visa!!
Andrea Dec 11
Wowzer, I am glad that I am not the only one. 10.00 USD per month for 5 months from July to December with August mysteriously NOT touched….hmmm. Must have been a rebate or something…. This happened when I wanted “more information” about reduced priced movie tickets when I signed up with Classmates.com. I signed up for Classmates.com when our High School was planning our twentieth class reunion and wanted to inform people of the up and coming party.
What I did NOT know was that my account would be debited 10.00 per month for this service that I “signed” up for….hmmm.
I called reservation rewards and asked for my money back, I didn’t ask how the lady was doing, just requested my money and it WAS too easy….hmmm. Just as easy to cancel as it is to sign up?! Then I called Classmates Media based in California, the parent company and spoke to the receptionist that apparently hadn’t had her first cup of coffee. Needless to say I said that I wanted to speak to the Public Relations Department. She also asked if I knew whom I wanted to speak to, I said no. She asked what the problem was, I told her. She said that you will want to speak with Classmates.com Accounting Department, I said “Nope!” This is a public relations nightmare and that it is all over the Internet and I have questions about your business practices….She had my phone number on caller ID, but I did not give her my name to take a message, I said that I would like to be transferred to someones voice mail box. She said that she didn’t know whom to transfer me too….yeah right. She said that they have 400 employees and a three story building and she can’t keep track of anyone. I told her that I was a receptionist for a company that had two separate buildings geographically and was responsible for more people and I knew whom handled what. She said that public relations is NOT the department that you want. I told her that if you don’t put me in contact with someone, I will begin a Public Relations war. She finally put me on hold, forwarded me to someone who’s name was garbled on VM, of course. And I left a message.
I have given a speech to a small group about identity theft through people offering fake jobs on the Internet to where they want your social security number and bank account for Direct Deposit, but I never thought that I would get sucked into this. I am officially on mission!!! Thanks for this website, and all of the people that have been suckered, I am with you and the war commences today!!!! :) :) :) :) :) :)
Speak out and speak loud and call to get your money back!!! And keep calling. That 10.00? That 50.00 that I am out? When and if it gets reimbursed?! The money is going to buy food for the local foodbank as something positive is going to come out of this debacle!!!! 50 packages of thin spaghetti anyone?!
Slav Jan 3
CAN 11$ for TWO years!!! since January 2006. They have automatic cancellation by phone. If you stay on the line after automatic cancellation, you can talk to their representative. Took a minute or so. After short conversation, I was promised to get a refund in 3-5 business days. It was really easy. I guess representatives are instructed not to argue over refunds. I also go email confirmation that my membership is cancelled and refund will be credited to my account. Hope it is true.
Vince Jan 11
BASTARDS! They took money out of my account every month and I didn’t notice because I thought it was for something else I Legitamitely signed up for for 10 bucks. I just discoverd the error and now I am furious. My wife called and was on hold for over ONE hour, I called and there phone site is “down”.
Unbelievable!! The president is Vincent D’Agostino–I don’t know what kind of person would make a living cheating others. I hope he gets thrown in prison! I called my Fraud division of my bank and demanded my money returned. DON”T call them directly–call the bank to fight for you and stick to webloyalty, inc the $25 processing fee. Otherwise they lose nothing and will keep doing it to others.
Patrick Feb 6
Geeks.com is another website, and i really liked that website, almost as much as newegg, hope they don’t do this!
called up RESERVATION REWARDS and got my refund and canceled my account.
Peter Apr 7
My corporate card got hit this month with a $12 fee from these con artists. I’ll be fighting it. The only 2 transactions that I’ve done online with this card in the last 3 months have been via amazon.com and USAirways’ website.
Edith May 28
This is the second time it has happened to me and the first time I filed a dispute with the bank and I got my money back. After they charged me the $9.00, a similar company charged me for gas coupons which i never agreed to. I was charged more than $100 overall and I even got overdrafts on my account because of that. I was able to close down my account and get a new one and I thought for sure I had gotten rid of them, but I apparently didn’t. I have a $12 transaction pending from them and planning to dispute once it goes through. Already closed my card but since the transaction already is posted can’t do anything until it is charged. I had received a letter the first time after my account had been settled from some company, I don’t remember anymore. In the letter they told me that an employee from their company sold numerous account information to various marketing companies. This employee was fired and they did say that they were trying to work it out but apparently saw that there was no danger to my account, but now I am doubting if it really was resolved.
Edith May 28
***I ADVISE EVERYONE TO FILE A DISPUTE WITH THEIR OWN BANK. The company will be charged more and its a for sure way of getting your money back. ***
Scott Sep 16
I totally just got scammed by the this company. They stole 24 dollars out of my account. They took 12 for some reservations club and 12 for some shoppers club. All I did was order tickets online for a movie about a month ago. I kept clicking okay on all the screens because I was in a hurry and I needed my tickets. It would not allow you to progress to the next screen unless you hit okay and agreed to everything. They would not refund my money. All they did was cancel the account. They told me it was my fault and they have millions of satisfied customers. I feel totally taken advantage of and I will not be buying tickets from their website again.
Earth Ling Sep 24
Reservations Rewards got into my bank account by butting into a Paypal transaction on Ebay. They offered me a $10 off coupon on my purchase from EvalueBrands1, an Ebay clothing shop. I gave them my email as they asked me for my password too which like a fool I gave them because I thought they were the trusted merchant as they popped up with a one-page spread and a very convincing looking $10 off coupon (which I never got)just as I was about to my complete my Paypal payment. I could not get them to go off my screen no matter what I clicked. They then put an unauthorized $1 charge on my Charge Card. Chase took the$1 charge off, and I changed my Chase card number and all my passwords and security codes. Despite this, they still managed to get into my new Chase card on the next billing cycle. This time Reservations Rewards had changed their name to Shoppers Discounts 800-889-8776 CT, meaning they were claiming to be in Connecticut, and this time put a $12 charge on my Chase card. I am now awaiting a dispute form from Chase and can only hope they will take the $12 charge off. The retailer EvalueBrands1 claims to never have heard of Reservations Rewards and has told me “you are the only person who has complained” but I do not see how Reservations Rewards could have gotten into a Paypal payment transaction to the vendor without EvalueBrands1 giving their permission as Paypal is supposed to be secure.
Natalie Sep 26
I AM SO PISSED… I kept noticing these $12 charges to my account every month but until today I just passed them off as charges for my Mileage Plus Check Card but after reading these, I am completely shocked and very upset and dissappointed. In total it seems as if this mysterious company has taken at least close to $100 of my money, I am a student living in Chicago and EVERY penny counts. Can anyone give me direct advice as to how to go about getting my money back?
Jon Oct 13
Webloyalty are doing the same thing in the UK now under the name ShopperDiscounts.co.uk. I got scammed by ordering flowers from Interflora, what I had thought was a reputable retailer. But a month later £8/month charges started appearing on my credit card. These people are scum and deserve to rot in prison for the rest of their lives!
Ted Dec 6
They got me when I bought from X Fragrance. They’ve been taking £8, and this goes back to when it was $2 = £1 ie $16 a month for 8 months!
I only found out tonight. I’ll see if my bank can do anything.