I frequently email website owners when they fail to conform to w3c standards. It’s particularly a problem when the site doesn’t work at all with browsers other than Internet Explorer, since that’s not an option for me. I usually don’t expect any concrete results, but once in a while I get lucky.
Here’s a note I received from the very large online legal research company, Lexis-Nexis. Amazingly, they responded to my feedback within 24 hours:
Dear Mr. Kessel: Thank you for sharing your input regarding lexis.com. We truly appreciate your valuable feedback. Due to notes such as yours, we have decided to comply with your request. We anticipate this change will be made within a month. Thank you again for sharing your comments and suggestions. Regards, lexis.com Product Development -----Original Message----- From: Support Mailbox [mailto:support@prod.lexis-nexis.com] Sent: Wednesday, February 19, 2003 4:34 PM To: research@lexisnexis.com Subject: Feedback for LexisNexis(TM) at lexis.com Date: 2/19/2003 4:33:44 PM From: Adam Kessel Email: kessel.a@neu.edu Company: Northeastern University Law School Phone: 617-xxx-xxxx Feedback: I am unable to click on any of the "tabs" with my web browser (Mozilla). Your HTML code violates w3c standards, and for no purpose! You have anchor tags outside of your columns tags, and they could just as well go *inside* the | and then (at least that small piece of code) would comply with web standards, and it would work with more web browsers. As things stand now, I've developed a filter that replaces all the tags so I can actually click on the tabs. Westlaw presents no such problems, though, so I am considering switching to their service. If I can be of any assistance in further clarifying or remedying this problem, please let me know. Mozilla has been downloaded millions of times, and there's no good reason not to support it, even if you don't do so officially.
Filed under The Web by adam | February 5, 2003 | 0 comments
It’s important for websites to be accessible for people with disabilities. A lot of people just don’t “get it”, though. “Why bother making a website readable by the blind when there are so few of them, and they’re unlikely to visit my site anyway?” There are many responses to this question, but there’s one in particular that I think needs more attention.
Millions of people together build the Internet. Even an incorrigible techopessimist can’t deny that electronic networks permeate society, and that we’ve likely only seen the tip of the iceberg. We’re making a lot of important choices now, sometimes without much thought.
It’s a lot easier to get things right the first time, rather than try to retrofit a solution later after you’ve screwed up. If we make the web accessible today, as we’re building it essentially from scratch, we won’t incur prohibitive costs in the future fixing all the mistakes we made. Although the Americans with Disabilities Act doesn’t yet apply to websites, there’s a good chance that it someday will. Or at least that it ought to.
So let’s build things right from the start. The Internet was originally a text-based medium which opened up fantastic new possibilities for people with disabilities. These possibilities are being foreclosed by short-sighted “computer people” who are creating websites and services that ignore smaller audiences.
Besides, accessible websites tend to be better organized and have superior interfaces for the non-disabled as well. They tell you that the designer took care. They are also easier for search engines to index and comprehend, creating a richer informational resource for all of us.
Filed under The Web by adam | January 13, 2003 | 0 comments
Apparently crawler918.com (aka nameprotect.com) is a pretty bad actor. Aside from ignoring robot rules, its purported purpose is to find targets of lawsuits for copyright infringement.
If you run a webserver, please consider banning this crawler with
Deny from 12.148.196.128/25
Presumably this address will change over time, but it’s a start.
Filed under The Web by adam | January 12, 2003 | 0 comments
Someone has finally published a novel and made it available for free over the Internet. I haven’t read it yet, but the first chapter looks interesting. You can read it online, or buy a printed copy.
Check it out, it’s called “Down and Out in the Magic Kingdom”.
Filed under The Web by adam | January 12, 2003 | 5 comments
Filed under The Web by adam | November 15, 2002 | 0 comments
The drive to protect movie copyright needed to be “as concentrated an international event as the war on terrorism” said McCallum, who is in Australia to oversee pre-production work on Star Wars Episode Three at Sydney’s Fox Studios.
Rick McCallum, Producer of Star Wars, suggests that the movie industry will be destroyed in the next few years if we don’t take the piracy “threat” seriously.
I’m not sure who is more bombastic, McCallum, or Jack Valenti when he compared the VCR to the Boston Strangler.
I would suggest we take a “wait and see” approach. If we discover that Hollywood is no longer able to produce enough films to satisfy us, or that the Recording Industry ceases to give us the likes of Britney Spears and Celine Dion, then perhaps we should take a look at our policy and make some changes. We don’t even have to wait until the industries are totally destroyed, but before we bring out the big guns, let’s at least conclude that (1) “piracy” is having a material effect on creative output, and (2) we miss the stuff that’s no longer being created.
Until then, let’s just stick with stopping terrorists. And protecting our civil liberties, while we’re at it.
Filed under The Web by adam | November 10, 2002 | 0 comments
Declan McCullagh’s popular Politech e-mail listserv recently published an essay by James Gattuso on “Why Americans with Disabilities Act should not apply to web”, supporting the recent court decision Access Now v. Southwest Airlines, which held that the ADA did not apply to Internet websites.
Although I’m not totally certain whether the court reached the correct result (i.e., whether the result was “best” and whether the result was “right”), Gattuso’s piece was rife with misconceptions. Here’s the response I sent Declan, although he declined to publish it [update 11/13/2002: Declan did, in fact, publish the response]:
CEI Research Fellow Gattuso’s claim that making websites accessible will stunt creativity, spontaneity, and functionality is disingenuous. Accessible websites need not eschew the use of color to convey information; rather, if certain information is conveyed through color or images, there ought to be an alternative mode that also conveys the same information. This is often as simple as adding ALT tags to images, as required by w3c standards. Accessibility rules would set a baseline for website design, but wouldn’t prevent any web designer from going beyond that with non-accessible chrome if she so desires.
Furthermore, accessibility is not just an ADA issue. A non-accessible website is often one that only renders properly with Internet Explorer; the pressure to create “Best viewed with IE” sites significantly reinforces Microsoft’s monopolostic powers.
Finally, I had trouble finding a weblog that fails basic accessibility guidelines. Weblogs are mostly plain text with hyperlinks in simple tables; although they don’t always pass w3c validation, they are usually quite readable by browsers designed for the blind, for example. Perhaps Gattuso can point us to some weblogs that would be harmed by a contrary ADA court decision. (not to mention that utter improbability of the ADA being applied to non-commercial personal weblogs even had the court decided otherwise).
Although there are few enforcement mechanisms for Internet standards, good netizens are expected to comply with them. These standards don’t stunt creativity; they create a democratic space where ideas can be exchanged, flourish, and grow. If not for some adherence to HTTP and HTML standards, the Internet would not be the rich informational resource it has become. For Gattuso to suggest that these sorts of rules would limit creativity on the web is to deny these first principles.
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