<\/p>\n
Jason Kottke<\/a> has a funny little story about his neighborhood coffee & donut man<\/a>: <\/p>\n “Next!” said the coffee & donut man (who I’ll refer to as “Ralph”) from his tiny silver shop-on-wheels, one of many that dot Manhattan on weekday mornings. I stepped up to the window, ordered a glazed donut (75 cents), and when he handed it to me, handed a dollar bill back through the window. Ralph motioned to the pile of change scattered on the counter and hurried on to the next customer, yelling “Next!” over my shoulder. I put the bill down and grabbed a quarter from the pile. <\/p><\/blockquote>\n Read the rest of his piece, with which I heartily agree. There are so many times when businesses, with an instinct to always seek more control of their employees and customers, end up shooting themselves in the foot. <\/p>\n Recently, I went to Au Bon Pain [which is unfortunately convenient to my law school] at 6:02pm (5:58pm on my watch). They have a “happy hour” from 4pm-6pm, during which all baked goods are half price. It’s the only time anything is reasonably priced. <\/p>\n I tried to buy an assiago cheese bagel ($0.45 at half price) and they told me I was too late. It was 6:02pm. Rules are rules. <\/p>\n I protested, but they held firm. Meanwhile, an employee was going through the store with a large trash bag, throwing away all the baked goods. Several dozen assiaga cheese bagels in the trash. <\/p>\n So instad of making $0.45 off of me, they got nothing. I bet Kottke’s coffee & donut man would have sold me the bagel. <\/p>\n","protected":false},"excerpt":{"rendered":" Jason Kottke has a funny little story about his neighborhood coffee & donut man: “Next!” said the coffee & donut man (who I’ll refer to as “Ralph”) from his tiny silver shop-on-wheels, one of many that dot Manhattan on weekday mornings. I stepped up to the window, ordered a glazed donut (75 cents), and when […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/adam.rosi-kessel.org\/weblog\/wp-json\/wp\/v2\/posts\/414"}],"collection":[{"href":"https:\/\/adam.rosi-kessel.org\/weblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/adam.rosi-kessel.org\/weblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/adam.rosi-kessel.org\/weblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/adam.rosi-kessel.org\/weblog\/wp-json\/wp\/v2\/comments?post=414"}],"version-history":[{"count":0,"href":"https:\/\/adam.rosi-kessel.org\/weblog\/wp-json\/wp\/v2\/posts\/414\/revisions"}],"wp:attachment":[{"href":"https:\/\/adam.rosi-kessel.org\/weblog\/wp-json\/wp\/v2\/media?parent=414"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/adam.rosi-kessel.org\/weblog\/wp-json\/wp\/v2\/categories?post=414"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/adam.rosi-kessel.org\/weblog\/wp-json\/wp\/v2\/tags?post=414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}