Webloyalty Call Center Reps

My blog has apparently become a canonical source (at least by PageRank) for the Webloyalty Scam (see also this update). It’s been about 18 months since I first posted about it—since then that page has gotten over 40,000 hits and over 1,000 comments.

Perhaps the best testimony about this company comes from its own employees. At least two people purporting to be Webloyalty Call Center Representatives have posted comments to that entry; in both cases, the IP addresses resolved to a Connecticut location, so it is at least plausible that these people really work for Webloyalty. Here’s the most recent comment, posted from

WOW!! The level of stupidity on this board is incredible. You people don’t get it, do you?? Webloyalty didn’t sign you up for anything. You signed yourselves up. The details are right there, in plain sight, in normal sized text, right in front of your faces. It details EVERYTHING, including the cost of the service and the billing cycle. The problem is that all of you idiots chose not to read it. You saw “free”, and figured “gee, something free for me? golly, I must be special”. WRONG!! YOU’RE NOT SPECIAL, YOU’RE JUST FUCKING LAZY AND STUPID!! YOU SIGNED YOURSELF UP! NOTHING HAPPENED AUTOMATICALLY!! THERE WAS NO SLIGHT OF HAND OR MISLEADING WORDING!! The bottom line is you’re all a bunch of stupid, lazy, crybabies who don’t want to take any responsability for your actions. NONE! Well, thats what you get for being stupid and lazy.


And here’s another for a few months ago:

comment: I’m a rep in the call center at Webloyalty. I have no pity for any of you people. You’re all suckers, plain and simple. Didn’t anybody ever teach you that nothing is free? When all of you idiots made your purchases on whatever website you did business on at the end of your transaction there was an offer asking if you wanted to save $10, or get award miles, or whatever. When you clicked on that link you were not automatically signed up. What happens is that you’re brought to the Reservations Rewards website. On that website it tells you that you are on the website for Reservations Rewards. You see, you can tell that because the banner at the top of the site says “Reservations Rewards”. Unfortunately you were too stupid to notice or remember. It then gives you instructions on how to redeem your “reward”. At that point you are instructed to enter you email address in twice and click accept. Now you have to manually type in the email twice in those boxes. No cut and paste is allowed. Then it tells you to click accept. Now, if you had any fucking brains in your head you would have noticed that right above the box where you enter your email mail address its says, in regular sized type, in plain sight, right out in the open, that entering your email twice will act as an electronic signature and that by clicking accept you are accepting that the website you just made a purchase on can share the billing information with Reservation Rewards. Also in the big box next all of this it gives the exact details of what you are signing up for, again in regular sized print, in plain sight, right out in the open. If you are too stupid to take the time to notice all of that then you deserve what you got. which was a membership in a overpriced bullshit ptogram.

Webloyalty depends on idiots like you to not notice this stuff. To be blinded by the idea that you are getting something for “free”. To not look at you credit card statement so charges go through every month. Its unbelievable the amount of dummies out there that fall for this stuff. Even if you do catch the charges eventually, and get a refund they still made money off of you by collecting interest on your money when they had possesion of it. Stay a member or cancel its win-win for webloyalty.

So, anyway I hope all you dummies learned a valuable lesson and wont fall for this again. I’m sure many of you will, though. You’d be shocked at how many people are repeat members where they canceled the service a while back but fell for the scam again a few months later.

Perhaps the funniest thing about my Reservation Rewards entry is that I get emails every day or two from people asking me how to get them to stop taking their money. There are, in fact, over 1,000 testimonials (including my own entry) explaining exactly how to get them to stop charging. Every few months, I receive an email from someone furious at me for charging them all this money. I wonder who these people are who get as far as doing a Google search to find my entry, but can’t seem to figure out that I have nothing to do with the company.